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That's probably a useful perspective for someone that makes software... But developers and most other folks interact and reason about computers and software pretty differently. Generally, people have practical problems that computers can solve, and doing so with as few steps, things to learn, or any other hassle is what they really care about. Anything more than that is a nice bonus, but pretty unnecessary. Unless something is really sluggish, they just don't really care much. Some of it is that lots of things on computers justifiably require a bit of a wait, and it takes a nontrivial bit of understanding to know if it's justified. Hell most junior devs don't even have that intuition tuned accurately.

IMO Product Managers should be steering resources based on what end users want rather than what we feel they should want. Now if we could just get more of them to listen to actual users more than marketing people that are more interested in growing their list of feature bullet points than making software that's useful to anybody at all.



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