> Do you know that my family doctor ONLY take calls?
And despite that it's still your family doctor.
I fully agree with your vision. It's obvious once laid out in words and it was a very insightful comment. But the incentives are not there for other industries to automate themselves.
I like a family doctor who only takes calls. Good doctors are responsive or have responsive staff. One time a doctor was locked into booking and communicating via this One Medical app that's a total piece of shit and just made things harder, so I went elsewhere. If someone makes a truly better solution, AI or not, doctors will use it without being forced.
And government offices don't even care to begin with, you have no other choice.
And despite that it's still your family doctor.
I fully agree with your vision. It's obvious once laid out in words and it was a very insightful comment. But the incentives are not there for other industries to automate themselves.