Perhaps someone can clarify this for me, but would you actually need invasive monitoring to detect that they are trying to fake doing their work when working from home? I'm assuming this would show up at some point in the employee's individual performance at which point the low performance would eventually get them fired anyways?
> Wells Fargo & Co. fired more than a dozen employees last month after investigating claims that they were faking work.
Sounds to me like the employees sucked, they investigated, and found a fireable offense. No PIP, etc. necessary.
That being said, I did a stint in corporate for a large bank, and people spend most of their day trying to find a project to interject themselves into and stay relevant. Turns out, there's really not much to do when you're selling customers their own money. But, people have to justify their existence.
It turns out for all the incredible amounts of money spent on adding “legibility” and “metrics” and a bunch of other bullshit that’s good at making graphs that make the C-suite go “ooh! Ahh!” we have basically no fucking clue how to measure individual productivity or value-add of entire categories of worker.
Including and especially all forms of management. Like, it’s an area of research, and the TL;DR for anyone attempting to actually apply the research is that we have no damn clue.
Well. You got a lot of bullshit jobs in a organization like Wells Fargo. Those bullshit jobs are sometimes in bullshit teams, managed by a bullshit manager, part of a bullshit division.
It is pretty hard to accurately measure Bullshit Output, because nobody ever agrees about what should be measured and how to measure it, so, the next best thing is counting keystrokes, mouse moves, and hopefully by the next quarter we will start measuring wakefullness, nods and hmmms uttered on zoom calls.
