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If I'm reading this correctly, a few themes PG touches here are:

1) loss of control when hiring a professional manager without intrusion to sub organization, because you rely on the manager provided information. If the manager is not straightforward, the sub organization may become a black box, where issues can go unseen

2) Lack of access to the frontline people and their understanding, which is opened by the Jobs like key people meeting across the org

3) Id also imagine that if you have a founder with deep domain knowledge, who has worked across all aspects of business, going fully hands off with the details, and replacing decision makers with more generic managers potentially from other industries, means that lot of expertise gets disconnected from the relevant decisions.

Ultimately the outcomes are all about the decisions and the decisions are all about understanding, which is all about the information. As such, it's not surprising if cutting the seasoned founder from both key mid level decisions and the firsthand information flows brings disadvantages.

I'd over all interpret the article to be about how hands on the founder should be about the different aspects of the business rather than the leadership, as implied elsewhere



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