> For more complex interfaces, it means that many functions will either be misused or undiscovered. This is the source of the plaint that only 10%-20% of a product's features are used.
That's not a complaint, it's an observation, and it's not due to discoverability. It's because products are made for many kinds of users with many kinds of needs, and their needs often don't overlap a ton.
I probably don't use 99% of what ffmpeg can do, but it does everything I need it to. And with word processors it's still the same principle -- I've never in my life needed to do a mail merge, or apply a watermark, or 100 other things. But other people do. And it has nothing to do with discoverability.
That's not a complaint, it's an observation, and it's not due to discoverability. It's because products are made for many kinds of users with many kinds of needs, and their needs often don't overlap a ton.
I probably don't use 99% of what ffmpeg can do, but it does everything I need it to. And with word processors it's still the same principle -- I've never in my life needed to do a mail merge, or apply a watermark, or 100 other things. But other people do. And it has nothing to do with discoverability.