I’ve had success with fine tuning their transformer model. The issue was that there was only one of them per language, compared to huggingface where you have a choice of many of quality variants that best align with your domain and data.

The SpaCy API is just so nice. I love the ease of iterating over sentences, spans, and tokens and having the enrichment right there. Pipelines are super easy, and patterns are fantastic. It’s just a different use case than BERT.