We accept human errors, limitations, and failures. We can empathize with team of humans doing the best they can, and we know any failure is a chance for them to learn and grow.
The sales pitch of AI is that it’s better than humans and has no real limits; it will make us all obsolete. This framing they created means I expect it not to make errors, not to have limits, and not to fail. I expect it to be able to learn and adapt at the speed of light and solve complex problems beyond what a PhD could do. This is what we’ve been told with the narratives around future jobs, AI performance on PhD level tests, how coding is a solved problem, and pictures painted of what a future with AI will look like. While we may know this isn’t true, this is what they are selling, and that’s the standard I’m going to hold them to.
I don’t blame the customer for being upset the snake oil didn’t live up to its promises, I blame the snake oil salesman. We have every right to be upset with the snake oil salesman and ridicule him when his product doesn’t work. Maybe we don’t need better more reliable snake oil, maybe we need real medicine. If real medicine don’t exist, its better to be honest than to mislead people and say it does.
This isn’t to say AI is completely useless, but it’s not what’s being sold. The downtime just proves that, unless they aren’t using their own product. If that’s the case, why not?
The sales pitch of AI is that it’s better than humans and has no real limits; it will make us all obsolete. This framing they created means I expect it not to make errors, not to have limits, and not to fail. I expect it to be able to learn and adapt at the speed of light and solve complex problems beyond what a PhD could do. This is what we’ve been told with the narratives around future jobs, AI performance on PhD level tests, how coding is a solved problem, and pictures painted of what a future with AI will look like. While we may know this isn’t true, this is what they are selling, and that’s the standard I’m going to hold them to.
I don’t blame the customer for being upset the snake oil didn’t live up to its promises, I blame the snake oil salesman. We have every right to be upset with the snake oil salesman and ridicule him when his product doesn’t work. Maybe we don’t need better more reliable snake oil, maybe we need real medicine. If real medicine don’t exist, its better to be honest than to mislead people and say it does.
This isn’t to say AI is completely useless, but it’s not what’s being sold. The downtime just proves that, unless they aren’t using their own product. If that’s the case, why not?