> I've never had this experience with an US company (except the US giants) where... | Hacker News

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re-thc 81 days ago | parent | context | favorite | on: We’re making Bunny DNS free

> I've never had this experience with an US company (except the US giants) where support basically gives me an "it is what it is".

Similar US vendors = you're lucky to even get someone to talk to or is too far from the chain to actually know so you get a "generic" answer.

BenjiWiebe 80 days ago [–]

(Before Linode was acquired) I called in and quickly got on the phone with a live human who was very familiar with the product and helpful, and sounded (accent) like US-based support.

At the time I was paying $12/month IIRC.

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