I have deployed very successful LLM based software that reads sales people emails and inserts orders, or stuff akin to orders, in the rest of the systems.
Can you write me a regex that parses a messy human email thread and produces a clean JSON with all the order details?
It's been working for a year with less than 3% error rate, better than what the humans themselves were doing.
Interesting. A web form completed by the sales people would not have sufficed? I guess it's the backend interfaces to multiple systems that's the difficult part?
A web form assumes the input is or can be made structured, or that you have a user that is willing to fill in a form (vs. writing an email). An LLM is great at taking free-form/unstructured content and mapping it nicely to a structured surface area.
it's astounding how much of human work are tasks like the one you have described here. Dancing around messy interfaces because nobody bothered to properly standardize and automate
