I handle 50 to 200 customer interactions daily and manage 5,000+ records with zero tolerance for dropped tickets. Over three years of customer service experience at Speedaf Express Logistics and Enugu Electricity Distribution Company, plus virtual assistant training through Career Crafter Academy. I've grown a Facebook page from 0 to 7,000 followers in two weeks and built a LinkedIn network from 0 to 200+ connections in two days, so I know how to move fast on the parts of the job that touch people, not just process.
I'm looking for remote customer service, virtual assistant, or client support roles. B.Sc. in Banking and Finance gives me a strong handle on records and data heavy work, and I also tutor Mathematics, English, and Economics on the side, so clear written communication is second nature.
Technologies: HubSpot, Salesforce, Zendesk, Trello, Asana, Monday.com, Google Workspace, Canva, Figma, WordPress
Résumé/CV: available on request
Email: ukwenfaith42@gmail.com
I handle 50 to 200 customer interactions daily and manage 5,000+ records with zero tolerance for dropped tickets. Over three years of customer service experience at Speedaf Express Logistics and Enugu Electricity Distribution Company, plus virtual assistant training through Career Crafter Academy. I've grown a Facebook page from 0 to 7,000 followers in two weeks and built a LinkedIn network from 0 to 200+ connections in two days, so I know how to move fast on the parts of the job that touch people, not just process. I'm looking for remote customer service, virtual assistant, or client support roles. B.Sc. in Banking and Finance gives me a strong handle on records and data heavy work, and I also tutor Mathematics, English, and Economics on the side, so clear written communication is second nature.
LinkedIn: linkedin.com/in/faith-ukwen-6866053b4